Cosmic is a leading UK social enterprise dedicated to digital inclusion, digital transformation, and building digital confidence in people, businesses, and communities. Formed as a company limited by guarantee, Cosmic has no shareholders; all profits are reinvested directly into its mission. Digital inclusion is embedded within the company’s Articles of Association, ensuring that social purpose drives every aspect of its work.
Cosmic’s origins date back to 1996 when a group of youth workers and community champions created an internet café for young people in Ottery St Mary. From these beginnings, the organisation has grown into a team of more than 35 specialists delivering digital skills, consultancy, training, web development, and technical support across the South West. Despite this growth, Cosmic remains committed to its founding purpose: ensuring that everyone can benefit from the opportunities that digital brings.
The importance of this mission continues to grow. Research highlights the impact that limited digital skills can have on financial wellbeing, health access and employment. With rapid advancements in AI creating new risks for those already disadvantaged, Cosmic’s work plays a critical role in supporting digital equality and resilience.
Why Organisations Choose Cosmic
- Nearly 30 years of digital inclusion expertise
- Clear social enterprise ethos and ethical approach to digital
- Trusted by SMEs, charities, councils and educational institutions
- Strong capability across digital transformation, skills, AI and IT services
- Human-centred approach rooted in accessibility and empowerment
Services
Digital Transformation & Consultancy
Cosmic supports organisations to modernise and build digital maturity. Services include:
- Digital maturity and AI readiness assessments
- Business process review and Power Platform automation
- Digital leadership development and culture change
- AI literacy and adoption support
- Technology roadmaps and transformation planning
Technical Support & Managed IT
Cosmic provides dependable, human-centred IT support for SMEs, charities, schools and public sector bodies:
- Managed IT support and remote troubleshooting
- Cyber security and Cyber Essentials / Cyber Essentials Plus preparation
- Cloud and Microsoft 365 optimisation
- Systems, device and network support
- Proactive monitoring and cyber safeguarding
Digital Skills Training & Workforce Development
Cosmic delivers high-quality digital skills training for individuals, workplaces and community projects, including:
- Essential Digital Skills and foundational confidence
- Microsoft 365 applications (Excel, Teams, Power BI, SharePoint, Power Automate)
- AI awareness and workplace AI skills
- Digital leadership programmes
- Cyber security awareness
- Social media and digital marketing
- Community inclusion programmes for disadvantaged groups
Training is available online, in-person and through blended learning models. Funded training programmes are available.
Web Design & Development
Cosmic’s web team builds accessible, user-centred websites that support organisations to communicate and grow. Services include:
- Website design, build and support
- WordPress and Drupal development
- Accessibility-first design
- Website audits, modernisation and optimisation
- Content strategy support
Social Mission
As a social enterprise, Cosmic reinvests all surpluses into improving digital inclusion. This supports:
- Individuals with low digital confidence
- People furthest from the workforce
- Charities and VCSE organisations
- Community groups and local initiatives
- Innovation in digital skills and inclusion
What began as a local internet café has evolved into a region-wide mission to close the digital divide and ensure everyone can participate fully in a digital world.
